September 2010 Web Extra: Before you call

Departments - Web Extras

We asked industry consultants what they want their clients to do before they fly across the country to visit. Here are their responses.

September 16, 2010

We asked industry consultants what they want their clients to do before they fly across the country to visit. Here are their responses.

  • Get their current recruiting/hiring/interviewing material together (if any exists) so I know what I am starting with. 
  • Have a current list of all positions available in the company and wages ranges for each. 
  • Identify one person in their organization who will be my primary contact. 
  • Identify their vision, be ready to change, understand where they are today in their business journey.
  • Organize financials, make goals and objectives, prepare for emotional aspect of a transaction.
  • Be prepared to be completely transparent in our conversation.
  • Allow full disclosure of the pain they are experiencing in their business.
  • Understand that most changes in business are based on the metrics of past financial performance. Know your numbers.
  • Review (or in many cases, develop) their strategic plan and related tactical human resources initiatives.
  • Research their competitors and become aware of traits and characteristics that make them stand out.
  • Be prepared to tell your story – why you have been successful, how you have done it, what barriers to success have you overcome, etc.
  • Think about what it would look like to win.
  • Have clear goals, necessary resources and objectivity.
  • Talk with other clients.
  • Join their state or national trade associations.
  • Be clear about your goals and objectives, be ready to work and have an open mind about how to accomplish them.  
  • Have a simple vision, a budget and a commitment to the project.
  • Collect relevant facts; don't take action against employee without speaking to us.
  • Know your internal policy concerning the issue at hand as well as your past practices concerning that issue.
  • Have an open mind, call early on, talk with other people who have had success with consultants
  • Interview multiple consultants, be committed to partnering with a company/consultant, get commitment from key team members in your company.
  • Organize documents, discuss plans with key employees, define your problems.
  • More awareness of – and a commitment to – educating the customer on the importance of environmental stewardship.  A bigger idea than “getting through plan review.”  The goal is not to attempt to convert every client into an “environmentalist,” but simply imprint the basics of responsibility to their community.