When a customer calls Weebly.com in search of support, the voice on the other end isn’t coming from a call center or company headquarters, but rather a living room in anywhere U.S.A., where a mother or father is home taking care of his or her children.
Weebly.com co-founder and COO Dan Veltri has hired 17 stay-at-home parents to provide customer support for his company, which allows people to create Web sites for their small businesses.
“I noticed that there were all sorts of qualified stay-at-home moms who are highly-skilled and come from great backgrounds,” said Veltri, “and they work from home out of convenience.”
Veltri is one of a few entrepreneurs who approached hiring from outside the box, giving individuals with offbeat or non-industry related work experience a chance at employment.
While hiring outside the box does require a change in the approach to the hiring process, it can help entrepreneurs bring qualified candidates with a different perspective into their organization.
“This is about an attitude change, said Abhi Narvekar, co-founder of The FerVID Group, a recruitment agency specializing in the oil and gas sector. “Lots of candidates have expertise and know a process in and out because they have applied it in another industry.”
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