Deere customers get twice the protection with new standard warranty

The free, basic warranty has changed from six to 12 months.

July 21, 2010
Supplier News

MOLINE, Ill. – With a down economy still challenging Deere’s customers, the company has responded by increasing standard warranty coverage on new construction equipment in the U.S. and Canada.

The free, basic warranty has changed from six to 12 months – protecting customers twice as long.

“Now customers will be protected longer in this difficult climate,” says Ron Mayfield, director, worldwide customer and product support, John Deere Construction & Forestry. “That’s more than possible money savings; it’s valuable peace of mind.”

Deere’s basic, no-deductible 12-month warranty actually “travels” with the machine if the equipment is sold to another party.

“This unique traveling warranty increases the re-sale value of the equipment and gives the buyer ‘like new’ protection if the iron is sold during its first year,” Mayfield says. “In addition, the entire network of more than 600 dealer locations in the U.S. and Canada stand ready to honor our warranty. And nine regional parts depots back up the full parts shelves at our dealerships to make sure you get the parts you need.”

If the basic warranty isn’t enough, Deere and its dealers also offer extended warranty packages for greater protection. The John Deere StructurAll warranty for excavators is one example.