Owning his business for nearly 15 years, Jeremy Hunt says that, at times, he may micro-manage. But he says it’s difficult not to have his hands in everything.
As owner of Hunt Irrigation, he likes being out in the field, which is why he stuck with the industry in the first place. And, as the owner, he’s very hands on. “I wore a lot of hats when I started this company and I still do today,” he says. “I not only do the invoicing and pay the bills, but I spend long days in the field. When I went into this line of work it wasn’t because the APs and ARs excited me – it was because I enjoyed doing the construction of the sprinkler systems and truly like the service end. I enjoy the diagnostic work – trying to figure out why something doesn’t work and coming up with a solution. That’s where I find the most enjoyment within this company, so I tend to do the majority of my work with the installation crew and service techs.”
Still, Hunt says that this is the first year in business that he’s started to back off on his involvement with the field operations and concentrate more on management. It’s largely just because business has grown and made this a necessity.
“I’ll admit I am still a much bigger fan of being out in the field. In fact, sometimes the office manager has to hit me over the head with a big pile of paperwork to remind me it’s time to get back to the office,” he laughs.
While Hunt says he’s making an attempt to be in the office a bit more, he also says it makes a difference to his clients when they see him in the field. Finding that happy medium is something many business owners struggle with because the roles are both important. “Clients tend to like seeing the owner take a hands-on approach and being involved throughout the process,” he says.
This is one of three stories that appeared in Lawn & Landscape’s Water Works e-newsletter. To continue reading about Hunt Irrigation:
Ahead of the game: Hunt Irrigation picked up clients from competitors who dropped the ball on water efficiency.
We’re rolling: Jeremy Hunt found a winning marketing strategy in TV commercials.