The hub features live support chat, a new help system, online workshop registration and an active member community.
HENDERSON, Nev. – Structure Studios today launched an updated and redesigned customer support center, featuring live support chat, a new help system, online workshop registration and an active member community. The new support center gives members of the 3D design software Pool Studio, VizTerra, and VIP Suite instant access to the full and comprehensive training and support.
The updated online support center gives users quick access to the full support offered by Structure Studios. The support center available now at http://support.structurestudios.com builds on the extensive help system, tutorials, and training videos available for Pool Studio, VizTerra, and VIP Suite. From the new help center, users can find the information they need, sign up for free training classes and connect with the support team.
"We designed our new support center with the goal of making it easy for our members to tap into exactly what they need," said Noah Nehlich, president of Structure Studios. "Our software is easy to use, and the new support center makes it easy for users to master advanced tips and tricks quickly and to connect with other designers and builders in the industry. And because our members are global, our new support center has been designed to make sure everyone can participate in as much training as they choose on their own schedule."
The new support center includes a variety of features designed to give users instant access to the most up-to-date information and tips:
• Live Support Chat. From any browser, connect instantly to chat with a member of the support team
• Training Calendar. Register to participate in the frequent free training workshops. Start with the basics, join a refresher, or learn advanced techniques.
• New Member Community. Join thousands of users in an active community sharing tips, voting on designs, and posting job opportunities.