Tuesday, October 21, 2014

Home News WennSoft introduces new software

WennSoft introduces new software

Supplier News

Evolution helps with asset management, maintenance agreements and work orders.

| March 19, 2012

NEW BERLIN, Wis. – Today, WennSoft announced the availability of WennSoft Evolution – software for organizations focused on work order management, asset management, installation, field service and maintenance. The software is designed for equipment or asset centric organizations in the energy, construction, communications, and manufacturing and distribution industries.  

Built on the Microsoft xRM framework, Evolution delivers asset management, maintenance agreements, simple and segmented work orders, field service, advanced dispatching and scheduling, mobile solutions for field technicians, quotes, purchasing and invoicing, and includes Microsoft Dynamics® CRM.  It can operate as a stand-alone solution; it can be integrated with Microsoft Dynamics ERP products; and it can be integrated with other business application software and services.

“Evolution has been designed to help organizations who want more – market leaders who know that keeping the customer at the center of your business sets you apart. They need the complete solution delivered how and when it fits their plans, with the flexibility that allows their organizations to grow untethered,” says Julie West, President and COO of WennSoft.  

Strong cross-department cooperation is supported by roles based access to information and the workflow to drive timely action. The ability to collaborate through the use of mobile and portal solutions ensures customers and technicians are informed. Sales and service are aligned and customers’ expectations are met.

Evolution enables accountability by providing access to all information – whenever it’s needed, from any location, and from multiple devices. Access to information drives action – dispatch can graphically drag and drop activities and appointments to ensure SLAs are met. Technicians, tools and equipment can be scheduled on work orders reducing trips to the office. Marketing can track warranties and ensure clear communications and follow up offers are delivered on time. Sales and service have a closed loop  – so no opportunity is left unaddressed, and consistent service is provided.
Evolution can be implemented in phases, or at once across the entire organization, based on customer requirements. Furthermore, Evolution can be deployed on premise or in the cloud. And it can be used as a stand-alone solution or integrated with ERP applications, additional operational software packages or web services.

Evolution supports Microsoft Outlook as a client, giving end users a familiar, intuitive work interface. It is also accessible from a web-client. Finally, technicians in the field can use multiple devices across operating systems –  iOS, Android and Windows 7 – to access FieldTech, a mobile solution that has both online as well as “Store and Forward” capabilities.

“With almost two decades of delivering operational solutions to customers in these markets, we’ve had an incredible advantage in building Evolution.’ says Jim Wenninger, CEO of WennSoft. ‘Evolution delivers the competitive advantage that so many companies are looking for – the missing link to their operational success.”  

Evolution can be licensed perpetually, or by subscription. Qualified customers may be eligible to finance the licensing of the solution. Evolution is available in English speaking countries today with plans to expand to other languages with future releases.

 

Top news

Kubota enters skid-steer market

The two models, introduced at its national dealer day, will be available in May of 2015. The company also announced three new zero-turn models.

EAB may have spread to different tree

The invasive pest appears to be attacking more than ash trees.

Tweets, winning, drinks!

The L&L and STIHL social media awards will recognize the best in the industry.

Shake your eight ball

We look at seven of the top concerns and trends facing landscapers as they face 2015.

Command your troops

When it comes to subcontracting, controlling the process can prevent an unwelcome customer defeat.

x