Friday, May 29, 2015

Home News Business etiquette: 5 rules that matter now

Business etiquette: 5 rules that matter now

Industry News

The word may sound stodgy, but courtesy and manners are still essential, particularly in business.

Inc.com | April 20, 2012

The word "etiquette" gets a bad rap. For one thing, it sounds stodgy and pretentious. And rules that are socially or morally prescribed seem intrusive to our sense of individuality and freedom.

But the concept of etiquette is still essential, especially now—and particularly in business. New communication platforms, like Facebook and Linked In, have blurred the lines of appropriateness and we're all left wondering how to navigate unchartered social territory.

At Crane & Co., we have been advising people on etiquette for two centuries. We have even published books on the subject, covering social occasions, wedding etiquette and more.

Boil it down and etiquette is really all about making people feel good. It's not about rules or telling people what to do, or not to do, it's about ensuring some basic social comforts.

So here are a few business etiquette rules that matter now—whatever you want to call them.

1. Send a Thank You Note

I work at a paper company that manufactures stationery and I'm shocked at how infrequently people send thank you notes after interviewing with me. If you're not sending a follow-up thank you note to Crane, you're not sending it anywhere.

But the art of the thank you note should never die. If you have a job interview, or if you're visiting clients or meeting new business partners, especially if you want the job, or the contract or deal, take the time to write a note. You'll differentiate yourself by doing so and it will reflect well on your company too.

For the rest, click here.

Top news

No-shows to show-offs

After a miserable few years, David Alexander talks with Lawn & Landscape about what he and his team had to do to improve the operations and company morale at TruGreen.

Exmark unveils Vantage S-Series Propane rider

New Kohler EFI propane powerplant can reduce fuel expenditures by up to 40 percent.

Green industry pioneer Matt Shooner passes away

The founder of Focal Point Communications sought to grow the industry.

In hindsight

We asked some Top 100 company leaders about decisions they’d want to do over, and some choices they made that they wouldn’t change.

Breaking into The Big Easy

Mullin Landscape Associates began as a modest design/build outfit working on projects as New Orleans slowly recovered from Hurricane Katrina. Today, the full-service firm has the reputation and resources to make an even bigger impact.

x