New California-based distribution center will help North American customers.
SAVANNAH, Ga. – JCB today has opened a new West Coast Parts Distribution Center in Fontana, California, bringing its total number of distribution centers in North America to three.
The new facility is a way to enhance JCB’s customer support in North America. The distribution center will primarily serve customers in the Mountain and Pacific Time Zones, helping to reduce freight costs and shorten delivery times. JCB’s other North American parts distribution centers are located in Burlington, Ontario and Savannah, Georgia.
“As we expand our North American Dealer Network, it’s important for us to continue providing each of our customers with the parts they need as quickly as possible,” said John Patterson, chairman and CEO of JCB Inc. “At JCB, we understand that time is money, and with this new distribution center, our customers will be able to benefit from less equipment downtime and enjoy greater productivity on their job sites.”
JCB will use SAP inventory management solutions and Syncron global supply chain management software at its West Coast Distribution Center, bringing it in line with all of JCB’s distribution facilities around the world.
While the new distribution center certainly supports JCB’s customer support philosophy, it also promotes more sustainable practices.
“The world is changing, and we need to realign our responsibilities accordingly,” Patterson said. “That includes placing a greater emphasis on environmental stewardship and sustainability. Our new distribution center will allow us to ship parts shorter distances, reducing fuel consumption and costs as well as the amount of pollutants created during the transportation process.”
JCB’s dedication to sustainability extends beyond its efforts to streamline parts availability. The company has developed a number of sustainable equipment innovations in recent years, including a 23-percent reduction in direct carbon emissions since 2007 and a 16-percent decrease in fuel consumption from its new and improved range of backhoe loaders and skid steer loaders.
“We’re confident that this new distribution center will enable us to better serve our growing customer base while also making it possible for JCB and its dealers to reduce their collective carbon footprint,” Patterson said.