Thursday, July 31, 2014

Home News Husqvarna launches new customer support solutions

Husqvarna launches new customer support solutions

Supplier News

The new websites answer customer questions and provide information about products.

| August 8, 2011

Husqvarna has launched two new customer support websites:

AnswerArmy.com is an online community dedicated to answering and solving customer questions as well as providing applicable information on the care of products in Husqvarna’s family of brands. The new site supports many of Husqvarna’s brand offerings including: Husqvarna, Weed Eater, Poulan, Poulan Pro and McCulloch.

The “Army” is virtually staffed by Husqvarna product experts with more than 500 collective years of category experience, who verify that all answers are accurate and correct.

With this website, Husqvarna strives to answer all questions correctly within 24 hours. Customers can call customer service if they prefer to speak with a representative.

Husqvarna has also re-launched the “Customer Support” section of Husqvarna.com for customers in the United States.  The site now contains a database of more than 1,200 searchable FAQs, integrates with AnswerArmy.com and additionally provides easy access to its expanding library of product how-to videos.  

Visit Husqvarna.com and click on “Customer Support” to explore the new features.

Top news

The A Team

Andre Landscape Service focuses on understanding the “client paradigm” to differentiate the firm in a competitive market.

12 months of Zen

Judy Altmaier opens up about her first year at Exmark, and where she sees the market headed.

Spray it or spread it?

If you’re trying to figure out whether you should be using a sprayer, a spreader or a combination of the two, consider these pros’ purchasing, training and maintenance tips.

Registration is open for Urban Tree Conference

The event will take place Nov. 18-19, 2014.

Irrigation webinar takes place Thursday

The webinar will teach efficient irrigation techniques for industry workers.

x