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Husqvarna launches new customer support solutions

Supplier News

The new websites answer customer questions and provide information about products.

| August 8, 2011

Husqvarna has launched two new customer support websites:

AnswerArmy.com is an online community dedicated to answering and solving customer questions as well as providing applicable information on the care of products in Husqvarna’s family of brands. The new site supports many of Husqvarna’s brand offerings including: Husqvarna, Weed Eater, Poulan, Poulan Pro and McCulloch.

The “Army” is virtually staffed by Husqvarna product experts with more than 500 collective years of category experience, who verify that all answers are accurate and correct.

With this website, Husqvarna strives to answer all questions correctly within 24 hours. Customers can call customer service if they prefer to speak with a representative.

Husqvarna has also re-launched the “Customer Support” section of Husqvarna.com for customers in the United States.  The site now contains a database of more than 1,200 searchable FAQs, integrates with AnswerArmy.com and additionally provides easy access to its expanding library of product how-to videos.  

Visit Husqvarna.com and click on “Customer Support” to explore the new features.

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