The pitch: ECHO’s newest straight shaft trimmer, the SRM-2320T, bring intense cutting performance for professionals working on light to medium cutting jobs.
For entry-level pros who want commercial grade cutting torque at an affordable price: MRSP is $249.99 and it comes with a two-year commercial warranty.
The two-stage air filtration system better protects engine from dust and dirt.
The SRM-2320T contains a 2:1 high torque gear ratio, a 17-inch cutting swath and includes a Speed-Feed 400 trimmer head Black Diamond cutting line.
The pitch: The 82V 16-inch Direct Drive brushless motor (attachment capable) trimmer delivers professional-grade performance with the versatility, convenience and fuel savings of 82 volts of battery power.
A tool for trimming and edging with tiller, hedge trimmer, pole saw and edger attachments.
A bump-feed head keeps you working with easier trimmer line release.
The brushless motor delivers torque and power while the product runs up to 35 minutes with 2Ah Battery.
The pitch: The most powerful battery-powered string trimmer in the STIHL line.
The FSA 130 R’s quiet operation allows crews the flexibility of extended work hours during early mornings, evenings and beyond.
Equipped with instant starts, a 16.5-inch cutting width and a commercial-grade brushless electric motor.
Its variable speed throttle trigger offers three performance levels, allowing users versatility in selecting the best operation speed for the job at hand, conserving battery energy and allowing maximum run times.
Photo courtesy of Design Engineer Irrigation Consulting
Hopefully, no landscape professional tackles an irrigation system installation with the end result being unacceptable to the client. But alas, it does happen.
“We definitely encounter some installs where you just shake your head and wonder ‘who installed this’ and ‘what in the world they were thinking at the time,’” says Scott Dalton, Florida operations manager for Landscape USA. He cited common issues in such bungled jobs as nozzles with mismatched precipitation rates, and incorrect height spray heads for the type of turf or shrub area.
According to Dalton, if an installation contractor does not utilize flex pipe or swing joints, it can create long-term problems with breaks and repairs for the homeowner or client. Installing the incorrect heads or nozzles can lead to significant water usage or waste as well.
“Understanding the water supply is very critical; if it is regular potable water or is supplied by a municipality of a reclaimed system,” he says. As for irrigation maintenance, tilted heads, overspray, low heads, blocked heads, mixed heads and clogged nozzles are some common problems, along with wrong nozzle installation.
“Common sprinkler problems on rotors would be that they stop turning, the seals wear out, or the arcs come out of adjustment,” says Brian Vinchesi, president of Design Engineer Irrigation Consulting.
Vinchesi says landscape/irrigation professionals should “look for a good seal and a variety of fixed arc nozzles.” Some companies, he explains, have products with few fixed arcs, which forces the use of a certain type of nozzle. Those nozzles, although convenient, do not have the uniformity of fixed arc nozzles, nor do they match precipitate as well.
Clogged heads are another common problem with irrigation systems. “There are many reasons a nozzle or spray head gets clogged,” says Guillermo Rodriguez, a field supervisor for True Lawn Care. “If lateral lines aren’t flushed correctly during a repair, debris goes through the line and clogs the nozzles or spray heads. Another reason nozzles get clogged is from minerals in the water. Over time, too much salt and calcium in the water causes a buildup and clogs the nozzles. Using reclaimed water in the irrigation system can cause lots of problems, like algae buildup.”
Rodriguez says he frequently sees “unprofessional” landscapers installing the wrong nozzle or spray head.
“If the system has the wrong nozzle or spray head, it can cause overspray onto sidewalks and parking lots, or bad water coverage, and it wastes water,” he says. The sprinkler nozzle or head needed depends on the type of irrigation system being installed, the coverage being called for, and what is being watered. “If you need to irrigate a large area of turf, rotary sprinklers work best because it has a longer range in distance and can cover more,” he adds.
“Trouble can occur when head spacing requirements are not followed by installers,” says John Castanoli, owner of Central Lawn Sprinklers. “Most manufacturers recommend that heads be spaced at 50% diameter of throw, which means each head will have to spray up to the next head not the arc of the head.” Proper flushing of spray heads prior to nozzles being installed is imperative, he says.
“If the system has the wrong nozzle or spray head... it wastes water.” Guillermo Rodriguez, True Lawn Care
Castanoli recommends that the last sprinkler head and fitting on the line not be installed until a full flush is performed through an open pipe prior to the installation of the head. After all heads are installed, and while water is flowing, install nozzles closest to the zone valve and “work your way to the end heads” “Don’t forget to install screens (just about all manufactures supply a screen with each nozzle),” he says.
Spray heads are generally available in a stationary shrub model, while pop-up heights come in 2, 3, 4, 6 and 12 inches, Castanoli says.
“If you are watering turf you need to choose a pop-up high enough not to be blocked by the grass height. For average turf heights we find 4 inches adequate. However, if you are using nozzles that have a trajectory below 20 degrees, you should use a 6-inch pop-up head.” Stationary spray heads for watering shrubs can be installed above or below the ornamental plants.
Dalton says there are several advancements in irrigation systems, some of which include built-in check valves to prevent low head drainage and rotator/rotating nozzles to provide an even, slower watering rate.
Daniel Stagg, regional vice president South East for Landscapes USA, says each irrigation system “can be different from the next.”
The size of the job, areas being watered, water source volume and plant material affect the type of head and nozzle that should be used.
“There are some really good rotating nozzles that help cover larger areas,” he says. “Smaller areas where reduced runoff and over spray need to be provided for can be accomplished by using correct nozzles and spacing.”
The author is a freelancer based in Connecticut.
Peak performance
Features - Cover Story
Building a solid business infrastructure has positioned Matt Lyum and Performance Landscapes to grow thoughtfully, train thoroughly and deliver quality.
“I guess the new word of the year is pivot,” says Matt Lyum, president of Honolulu, Hawaii-based Performance Landscapes. He started the company in 2002 when he drew up a three-year cash flow projection, personnel policy, safety manual and job descriptions. Admittedly, the number-crunching before he hired a single employee was not business-as-usual for the industry, particularly in his market. “Most people thought it was overkill, but it set us on a path of growth,” he says.
So, the plan was to land work in the Association of Apartment Owners (AOAO) sector – Hawaii’s version of HOAs. Lyum tapped into his family business’s real estate contacts, reaching out to property managers to let them know he had started his business, a pivot from his previous career in landscaping and composting.
“I called these property managers that my dad and family knew and they were all excited and encouraging me, saying, ‘A year from now, we’ll have a bid coming up, so we’ll keep you in mind,’” Lyum says.
A year?!
“I’m thinking, ‘I need money now,’” Lyum says. “My cash flow projection said I’d be hiring in the upcoming months. I had to pivot right away.
“I rushed and got my contractor’s license, which in my business plan was not until year two. I jumped into install work and then the maintenance followed.”
Earning a contractor’s license requires working in the field for at least three out of the last 10 years. Lyum leveraged experience working for a previous licensed landscape contractor, plus the compost company had a landscape division with licensing.
“I was able to use that to qualify,” he says, adding that he passed the test within a month’s time. This fast ramp-up was necessary because potential clients were requesting install work and the new business already had a growing pipeline of opportunities.
Since then, consistent growth has followed. Performance Landscapes evolved from Lyum and his business partner and operations manager Benny Abrigado, to more than $7 million in revenue and 120 employees, a large portion of which are Filipino and are embracing Performance Landscapes’ customized training and opportunity to work on the island’s high-end properties.
Lyum says of the business, “This is scalable. I don’t even see an end in sight to our growth right now.” In fact, he turns down potential clients in order to preserve quality and ensure the infrastructure is in place to deliver on the company’s standards. Currently, Performance Landscapes services 24 HOAs on The Big Island.
“I intentionally turn down work so we don’t have big jumps in our workload,” Lyum says. “We always have to keep looking at infrastructure, and that infrastructure has to change and evolve with our growth.”
By prioritizing quality, Matt Lyum and Performance Landscapes now provide service to 24 HOAs in Honolulu.
Photo courtesy of Performance Landscapes
Ramping Up reputably.
Referrals feed new accounts to Performance Landscapes because property managers are looking for providers that understand Hawaii’s tropical nuances and what this means for landscapes. “We have year-round insects, pests and weeds, so you have to be up on your horticulture skills to identify those and know how to treat them,” Lyum says.
When he started the business 18 years ago, there were “lots of mow, blow and go” contractors. “But if you don’t control irrigation, fertilization and pests, you can really lose control of your landscape quickly,” he says.
In essence, Performance Landscapes has “taken control” of the high-end market because word passes on the island. Lyum rewinds to the first year in business when a friend of his received a wrong-number phone call from a woman seeking a landscaper. “He convinced her to call me, and she was on the board of one of the largest HOAs, which was a big leap into that market,” he says.
Lyum met with this new contact and she hired him. A year later, the HOA board requested an RFP from Performance Landscapes. But the property, called The Peninsula, was 43 acres, “and we were still too small to ramp up,” he says, always thinking infrastructure.
So, Lyum declined the opportunity. If he said yes, he’d have just 30 days to find staff and acquire equipment. “They actually liked our honesty, and they gave us 90 days to ramp up,” Lyum says.
The company recruited 10 more employees, which was a 30% jump in labor. Performance Landscapes relies on referrals to recruit new team members, offering a $1,000 bonus paid out during a year’s time to crewmembers who bring a qualified, hard-working employee to the table. “It helps motivate them to get good guys, and they want to do that anyway because they don’t want dead wood working with them,” Lyum says. The bonus is paid monthly until the $1,000 cap is hit as long as the new employee stays on board.
With a phase-in plan to handle the account and ongoing recruiting, Performance Landscapes took over the property maintenance and has been working there ever since.
HOA properties are bread-and-butter for Performance Landscapes, but entering the military property management sector has provided stable income and advanced the company’s safety training. In 2007, Lendlease reached out to Lyum. Lendlease is a private military contractor in the real estate industry and has a number of properties in Hawaii. “Usually, we don’t do government work because it’s in the low-bid world, but I talked to them and toured the site,” Lyum says.
“I intentionally turn down work so we don’t have big jumps in our workload. We always have to keep looking at infrastructure, and that infrastructure has to change and evolve with our growth.” Matt Lyum, president, Performance Landscapes
They were looking for something different. “They wanted a high-quality service provider,” he says.
Lyum’s wife, Tracey, who is a financial adviser and does the accounting for Performance Landscapes, helped changed Lyum’s tune. In 2007, the country was on the brink of a recession and she saw the writing on the wall. “She said I might want to consider a customer with a 50-year federal contract,” he says.
Performance Landscapes has been servicing Lendlease properties since then, and the account has grown exponentially, from 300 homes to now more than 5,000 and counting. Plus, the work has been recession-proof and resulted in safety and training protocols that Lyum says makes Performance Landscapes a better business.
For example, Lendlease implements the military AHA, Activity Hazard Analysis. “So, you have to analyze each piece of equipment or activity, come up with a training program and workers have a laminated card signed off by a supervisor saying he is trained for one year,” Lyum says. “Every year it expires, and they have to retrain.”
Lyum loved the concept and adopted it as a best practice at Performance Landscapes. Every year, the company hosts a training day. The workweek is cut to four days and staff is paid overtime on the fifth day, which is set aside for field activities and education. Team members retrain on every piece of equipment.
“We think this is a better way to operate, and we’ve grown from it,” Lyum says.
Meanwhile, Performance Landscapes creates its own training manuals and videos, primarily because the company translates English into the Filipino language of Ilocano. Landscape training manuals are widely available in Spanish, but not this dialect. “We make our own in-house training flyers, and several of our supervisors and managers are fluent in English, so now we are doing in-house training videos,” he says.
Recruiting from the Ilocano Philippine farming communities has resulted in building an agronomically strong team, which is important to Lyum.
“They have an awareness of plants and plant management,” he says.
Similar to how Performance Landscapes has grown its client base, it expands its team through referrals.
“Our people almost prequalify people for us,” he says. “They have already talked about our company and our values, our attention to detail and professionalism. So, a lot of the guys who come to us say, ‘We want to work like that, too.’ It cuts the interview process way down.”
Systems with an edge.
If you see Performance Landscapes on the road, you’ll notice their vehicles because of the professional logo.
Plus, the enclosed vans aren’t the usual truck-and-trailer outfit. The service vans are windowless, which prevents theft. They’re easier to drive on the volcanic Hawaiian topography. And it’s easier to jet through traffic, which can be merciless during rush hour.
“A truck and trailer have physical difficulty getting around town and to different jobsites,” Lyum says. “And because our streets follow the contour of the land, our crews are winding up and down hills, and truck-and-trailers are a little bulky for that. So, we use the vans that are lockable for mobility, maneuverability and security.”
With growth a theme, the fleet has expanded and so has Performance Landscapes’ need for warehouse space. A major milestone was purchasing a location – its third move – in Honolulu, where industrial real estate can cost up to $300 per square foot.
But being in town was critical for reducing drive time, Lyum says. As everyone files into the city to work, the crews are driving against traffic.
“We save what we pay in our mortgage in travel-time costs,” he says. “And, buying our own property really stabilized that part of the equation where a landlord could raise the rent or evict us.”
Another stabilizing force is how Performance Landscapes uses time-motion efficiencies for estimating through online property measuring software. “We set up production rates and did some random checks on our crews and modified those a little bit,” Lyum says.
With those rates and the measurements software provides, Performance Landscape can accurately job cost. And once a year, Lyum reviews those numbers to assess whether price increases are necessary.
“If we are doing really well with time on a property, it will not get an increase. But if we are behind, there might be a price increase,” he says.
Looking ahead, Lyum says that Performance Landscapes, like every business, is anticipating the end of the pandemic.
Though, he’s grateful to be in an industry that is deemed essential and that his accounts are HOA and military vs. hospitality and retail, which are struggling. Sure, some jobs have been postponed, but other areas like installation have accelerated. In fact, the company was wrapping up a CARES Act-funded job in December.
Acquiring plants and landscape materials continues to be a challenge across the green industry, and it’s no different for Performance Landscapes. Back to the word of the year: pivot.
With one job, Lyum is working with the architect to re-specify plants and extending the project through 2021. He plans to contract grow a lot of plants.
Continued growth is on the docket, though. Performance Landscapes created another layer of management to allow for career development. “We just have to be conscious of not growing too quickly,” Lyum adds.
With all the pivoting during the company’s history, in many ways it was prepared for the pandemic. And, there have been may silver linings. Lyum names this one specifically:
“One of our HOA accounts applied for the local building industry ‘landscape of the quarter’ award because of our service,” he says, proud.
Building blocks for financial health
Departments - Words of Wilson
If 2020 taught us anything, it's that now is the time to establish a financial dashboard.
Words of Wilson features a rotating panel of consultants from Bruce Wilson & Company, a landscape consulting firm.
Most landscape companies have managed to navigate the turbulence of the COVID-19 pandemic in 2020. Thanks to the vaccine, we may see the economy and consumer spending rebound this year. However, it is unclear if the damage done by shutdowns and high unemployment will have lingering effects on recovery.
I think it would be wise to proceed with caution until we can see a more predictable future, maybe by the third quarter. In the meantime, keep a close eye on financial indicators.
If you do not have a financial dashboard, it’s a good time to establish one. Some items that should be tracked monthly include:
Balance sheet ratios such as current ratio, quick ratio, debt to equity and return on assets.
Average age of receivables, payable days, cash on hand, credit line balance and available credit and average hourly wage.
Operational labor percentage by service line, overtime hours, unapplied time, gross margin by service line, sales growth and net profit.
Client retention, employee retention and lost days due to accidents.
While this is not everything, and may be more than you think you need, you do need a baseline. Items you should be monitoring daily – or weekly at a minimum – include daily bank balance, receivables received and payables paid. It is really important to do these things, if for nothing else but peace of mind.
I also think it is wise to pay close attention to your account receivable aging and get on top of the over 30-day accounts immediately. Some of your clients may be struggling with cash and start to string you out, so it’s critical to stay on top of slippage.
Building a budget is essential to all businesses. If you don’t have one, do it now. Then track monthly actuals against budget and look for trends. The budget reflects how you thought things would work out, and the actual is how they are actually working out. The sooner you attack variances, the sooner you can limit damage.
Due to lingering uncertainty concerning COVID and the economy, it’s more important than ever to keep a keen eye on your finances.
Labor is your largest expense. Labor can be managed at a high level by knowing what your head count should be each month. Also, you should know how much, if any, overtime you are budgeting. If your head count and overtime match the budget, you should not be surprised at month’s end. You may have some individual job issues, but the company overall should be okay. More detailed labor trackers are used by many companies that track individual job labor to budget.
You should also place controls on purchasing so that spending does not get out of hand. Limiting the number of people in the process is the best way to do this and not allowing purchases over a certain threshold or type of purchase without your prior approval is an easy way to establish oversight.
For many companies, this is second nature; for newer companies with limited management teams, this approach can be a necessary challenge. Having a good accounting department is an essential part of a successful company and an investment that pays real dividends.
Financial procedures and policies may require new planning approaches. Will you need to add new revenue streams? How much are you allocating to attract new customers, research market trends or bring added value to the table?
Last year gave us an opportunity to adjust our mindsets, develop greater connection with our teams and communities, and to invent new ways to measure what matters.
As we focus on a return to growth across our services and segments, making a commitment to improve financial reporting and performance processes will help you translate lessons learned from 2020 and improve your financial profile for the longer term.
Points of entry
Features - Franchise Roundup
The green industry has a number of franchise options if you want to break into landscaping or expand your service offerings.
Average Initial Investment and what this covers: $130,000-$150,000 – Start-up capital (Home-based, minimal tools and equipment, software, launch marketing for the first year).
Royalty fee: 6.5% on a sliding scale
Franchise fee: $49,500
Total investment: $130,000-$150,000
Number of North American Locations: 66
States/provinces with at least 1 franchise: 30
Services offered: Residential custom design and build for outdoor living spaces including decks, sunrooms, screened porches, hardscapes, outdoor kitchens and pergolas
Closures in the last three fiscal years: 5
Hours of Training: 116 hours of classroom and 10 hours of field training
Average Initial Investment and what this covers: Between $45,800 and $141,300 depending on type of franchise (standard vs. conversion) and desired operational model. Covers the first three months of operation and includes the franchise fee; initial marketing plan; training costs; deposits and payments for facility, truck, trailer and equipment and additional operating capital.
Royalty Fee: Begins at 6% of gross monthly sales and declines to 5% and then 4% as certain revenue thresholds are achieved.
Franchise Fee: Initial franchise fee is $34,0000 – discounts are available for existing landscape business operators looking to convert their business.
Total Investment: Same as average initial investment listed above
Number of North American Locations: 250
Services offered: Core services includes maintenance, tree trimming; fertilization, lawn care and shrub and tree insect and disease control, lawn and ornamental consultation; irrigation services; installation of landscape materials; arborist services; and snow management and other snow-related services
Average Initial Investment and what this covers: $400,000 - $600,000 covers set-up, real estate planning, training and operations and marketing.
Royalty Fee: 8%
Franchise Fee: $40,000
Total Investment: $440,000 – $640,000
Number of North American Locations: 26
States/Provinces with at least 1 franchise: 6
Services offered: Snow and ice control, landscape management, landscape enhancements, parking lot maintenance, other services such as window cleaning, noxious weed and invasive species control
Franchising since: In Canada in 1976 and expanded to offer franchising to the United States in 1996.
Average Initial Investment and what this covers: $69,490 - $86,550. Initial franchise fee, training expenses, travel, real estate improvements, equipment and fixtures, truck and spray package lease, computer hardware and software, insurance, miscellaneous operating costs and additional funds for three months.
Royalty Fee: $12,558.98 annually for each of the first two production vehicles; $8,791.29 annually for the third production vehicle; and $6,279.49 annually for each subsequent production vehicle used during the year. Each year, these amounts may be adjusted for inflation, according to the Consumer Price index. The Base Year is Nov. 1, 1995. The amounts stated are for 2020.
Franchise Fee: Single territory (population up to 150,000): $20,000; double territory (population up to 300,000): $33,750
Total Investment: $69,490 to $86,550
Number of North American Locations: 306 License Agreements & 683 Territory Counts
Average Initial Investment and what this covers: $81,220 - $200,070. This includes the initial franchise fee, software, vehicle(s), equipment, supplies, inventory, insurance, local marketing and promotions, training, travel, lodging, deposits, permits licenses, real estate. The Grounds Guys estimated initial investment range includes the franchise fee; however, the initial franchise fee may vary depending on the size of the territory purchased.
Royalty Fee: 5-6%
Franchise Fee: $35,000 (minimum initial)
Total investment: Not available
Number of North American Locations: 213
Services offered: Residential and commercial services include: lawn and bed maintenance; landscape and hardscape; pest, weed and fertilization, irrigation, outdoor lighting, snow and ice management; gutter cleaning
Hours of Training: 110 hours over a 12-13 week onboarding process from signing to opening. Ongoing learning opportunities: 48-plus annual training opportunities, all day training events, weekly webinars and more.
Average Initial Investment and what this covers: Ranges from $45,000 - $60,000 excluding franchise fee. This includes vehicle, spray unit, computer software program, miscellaneous equipment, training, marketing, customized website, paper supplies, start-up product, insurance licensing.
Royalty Fee: 6% - Also offers franchise owners an incentive program for reducing their monthly royalty based on annual growth.
Franchise Fee: $15,000 - $25,000 based on territory
Total Investment: $60,000 - $70,000
Number of North American Locations: 11
States/Provinces with at least 1 franchise: 4
Services offered: Organic based lawn care, plant health care, natural mosquito control, many other optional lawn care services.
Closures in the last three fiscal years: 1
Hours of Training: 2 weeks- 80 hours- training is conducted at the corporate office and on franchise site
Average Initial Investment and what this covers: $87,424 – Franchise fee, down payment on vehicle and equipment, technology and software, opening supplies, initial marketing campaign, initial data fee, three months working capital.
Royalty Fee: 10-8% (5-3% first season for qualifying green industry business)
Franchise Fee: $25,000 with qualifying green industry business; ($40,000 without)
Total Investment: $89,982-$106,262
Number of North American Locations: 126 independently operated locations, plus 26 company owned locations
States/Provinces with at least 1 franchise: 26
Services offered: Lawn fertilization and weed control, lime treatment, lawn disease control, brown patch control, aeration and overseed, core aeration, grassy weed control, ornamental bed weed control, irrigation maintenance, moss control, root feeding, specialty injections, two-step tree program, perimeter pest control, mosquito mitigation, fire ant, control, flea and tick control, crane fly control, grub/subsurface insect control, surface feeding insect control (services may vary by region)
Average Initial Investment and what this covers: $150,00 start-up capital (initial inventory, tools, equipment, launch marketing leasing program is available for the vehicle.)
Royalty fee: 7% sales
Franchise fee: $49,500
Total investment: $150,000
Number of North American locations: 90
States/provinces with at least 1 franchise: 32
Services offered: Residential LED low voltage lighting, holiday lighting (for commercial and residential) and commercial and hospitality lighting solutions
Closures in the last three fiscal years: 19
Hours of Training: 61 hours of classroom and 36 hours of field training
Royalty Fee: Service fees start at 9% until you reach $500,000 annual revenue, and once $500,000 is achieved the fee drops to 7%. Service fees are based on deposits, not on sales.
Franchise Fee: $29,500 (new start up) – for conversions (current lawn care companies) the fee is adjusted based on revenue. It could be as low as $9,500.
Total Investment: $47,500 to $112,650 – depends on a new start-up vs a conversion.
Number of North American Locations: 49 physical locations / 93 licenses
Services offered: Lawn care, flea and tick, mosquito and aeration and seed
Closures in the last three fiscal years: 0
Hours of Training: Classroom 120 hours (3 weeks) and on the job 51-90.
Average Initial Investment and what this covers: First 90 days - $81,800 - $102,250 covers territory fee, travel for training, tools and equipment, computer hardware and software, inventory, storage, vehicle, vehicle signage, marketing investment and additional funds
Royalty Fee: Tiered 8%, 7%, 6%, 5%
Franchise Fee: First territory - $49,500; Second territory - $40,000
Total Investment: Initial investment (first 90 days) - $81,800 - $102,250; Total Capital (first year) $150,000 - $200,000.
Number of North American Locations: 105
Services offered: For residential and commercial properties: Irrigation system installation, irrigation service and repair, irrigation annual/seasonal maintenance packages, annual inspection of backflow devices, government water rebate incentives, upgrading and retrofitting irrigation systems, system inspections and assessments, drainage solutions
Closures in the last three fiscal years: 4 franchisees, 7 territories.
Hours of Training: 10 days of training – 80 hours. 5 days in person; 5 days virtual
Average Initial Investment and what this covers: N/A
Royalty fee: 6%
Franchise fee: $20,000
Total Investment: $80,000 in working capital which is applied to start-up costs, marketing and equipment
Number of North American Locations: 30
Services offered: Lawn fertilization and weed control with additional services including overseeding, lawn renovation, irrigation; insect control – turf insects and mosquito, ticks; perimeter pest control
Closures in the last three fiscal years: 0
Hours of Training: 120 hours start up training plus ongoing e-training and support
