TORONTO – Jobber, a provider of home service management software, recently announced the launch of several new features, including online booking, automated customer quote follow-ups, and integrations with marketing automation platform Mailchimp and online task automation tool Zapier.
With the addition of these new capabilities, home service businesses – such as landscapers – can grow their businesses and cut back on busy work.
“Jobber exists to help the people in small business be successful, whether you’re a sole operator just starting out or an established team of 30,” said Sam Pillar, CEO and co-founder at Jobber. “Our customers are constantly hustling to organize their operations, impress their customers, and grow their bottom-line. Our new growth-focused features and automation tools are designed to help take businesses to the next level with minimum effort and maximum impact.”
Home service businesses are seeing increasing customer demand to book appointments online. With the integration on this feature, businesses have complete control over their schedules and can book jobs at times that are most convenient for them. They simply embed the form on their website, Facebook page, and in their Jobber client hub, then they provide existing and potential customers with date and time-of-day preferences. When a new booking request is complete, a push notification and email are sent allowing the home service business to accept the work and follow up with the customer to confirm the appointment directly. The online booking feature includes a number of default settings that can be customized to suit the business’ needs.
Additionally, with the introduction of automated quote follow-ups, home service businesses can easily stay in touch on outstanding work bids to ultimately secure more business. This scalable feature works within a business’ workflow and operation to automatically send follow-up notes to potential customers on quotes that have not been addressed. Notes are sent through email or text, with the option to customize timing.
Jobber’s new integration with Mailchimp allows businesses to create digital marketing campaigns to grow their customer base. Home service businesses can send marketing emails, create targeted social media ad campaigns on Facebook and Instagram, build landing pages, send postcards, and receive powerful reporting and analytical insights through the Jobber platform. And with the integration with Zapier, home service businesses can save time by moving information automatically between Jobber and more than 1,500 web apps, building faster processes and workflows. These businesses can pass info from Jobber directly to their favorite apps, including Google Docs, WordPress, Microsoft Office 365, Facebook pages and more.
These new integrations and features are offered as part of Jobber’s Grow plan, available in monthly and annual subscriptions. For more information, visit the company's website.