Consumer spending in home service started growing faster than pre-pandemic levels by the end of 2020, and continues to do so into 2021, with the category reaching record revenue growth in March.
Jobber’s Home Service Economic Reports are compiled using proprietary data aggregated from over 100,000 residential cleaners, landscapers, HVAC technicians, window washers, plumbers and more, who use the platform. That data is also compared to various sources of government data.
Key findings from the Home Service Economic Report: Q1 2021 Edition include:
- Spring arrives early for Green segment: New work scheduled in the green segment, which includes landscaping, lawn care and other outdoor services, has had consistent positive growth throughout the pandemic and into this year, with revenue following a similar pattern. February 2021 experienced enormous growth of 37% that levelled the following month.
- Home Service embracing technology: Technology adoption continued to increase across home service business workflows. Visit-related communication grew significantly in 2020 and saw record growth in March 2021.
To download the Home Service Economic Report: Q1 2021 Edition, click here.