While we’re in the middle of the dog days of summer, it’s a sound business practice in the snow and ice management industry to begin preparing for the upcoming winter. Part of this preparation involves partnering with other great area companies to make sure we have the equipment and labor force to tackle winter the right way.
Every year, we incorporate subcontractors into our team to bolster our snow fighting numbers and to allow us to work with a wide variety of equipment. While this practice is common throughout the snow removal industry, many property managers and owners don’t understand why we use subcontractors. In fact, they are fearful their level of service will be affected when we bring in additional outside partners.
So, we’ve developed educational points to address these misconceptions about snow and ice subcontractors with our clients.
Why Does The Industry
Some properties require more plow trucks, while others with more pedestrian areas like sidewalks, ramps, stairs
Altogether, enlisting subcontractors is not unusual. For example, during the landscaping season, there are times when we partner with other companies that help address issues and special requests on properties we service. No one is surprised when an irrigation professional is called upon for an install, or when concrete contractors build complex structures like patios and hardscapes. So why then are people taken aback by snow subcontractors?
Is This A Service Shortcut?
Just like the mowing routes we follow during the growing season, we have winter plowing routes. However, the way we go about completing those routes is very different. Mowing is repetitive and happens on a schedule. Each of our locations can service our 100-plus properties several times per season with about 30 trucks.
On the other hand, when a
Lastly, snow removal subcontractors help control costs,
Are All Subcontractors Equal?
What’s the saying about one bad apple…Unfortunately, some snow removal companies have a reputation for passing off contracts to other companies when they can’t handle the workload, essentially walking away from their responsibilities.
Ensure the client that you stake your reputation on your subcontractors’ performance. Highlight the fact you’ve partnered with them for years (Schill has subs with us for over 15 years), and you make sure their people are trained properly and follow the Industry Standards. Therefore, your service level shouldn’t change when snow subcontractors come into play.
How Are Subcontractors Used?
Ultimately, subcontractors don’t manage the client’s property. Ensure them that your trucks and your supervisors are on site observing all the crews, monitoring their efficiency, and following up with all requests or issues. This is how every reputable snow and ice management company handles their snow subcontractors. Here, we personally.
Where Do You Find Snow Partners?
Make clients understand that you only work with companies with excellent reputations who can work safely and efficiently. Between intensive snow training, the initial interviews, and reviewing the references of potential subcontractors, it quickly becomes clear who does and who doesn’t have the makings of a good partner.
Further, every subcontractor has the same level of insurance as we do. This protects us as the second party as well as our clients from many legal vulnerabilities.
“Subcontractor” is not a bad word in any industry. A good snow and ice management company