January 2021
Departments:
- Editor’s Insight: Bring on the bots
- L&L Insider: Bridging the gap
- Travels with Jim: Pricing a lawn maintenance package
- Words of Wilson: Organizational health check: taking engagement’s pulse
- Cream of the Crop: Do you feel like your company is stuck?
- Legislative Landscape: Biden’s potential impact
- An Average Day: Stephanie Leonard