BigChange raises over $75 million from Great Hill Partners

LEEDS, England, and BOSTON – BigChange, a mobile workforce management technology company for the service and transport sectors, announced that Great Hill Partners, the private equity firm behind Wayfair, ZoomInfo and Reward Gateway, has invested capital to drive further growth and innovation. BigChange's management team, led by Founder and CEO Martin Port, will retain a minority stake in the company, which is now valued at $100 million. This team will continue to lead the business as it moves into the next phase of development.

Port founded the software-as-a-service (SaaS) company in 2013. BigChange's field service management technology is the core workflow tool for businesses employing field service technicians and operators. BigChange's tools provide job scheduling, customer invoicing and payments automation, mobile workforce management and client engagement. The company's platform serves 1,500 small to enterprise clients spanning more than 20 industries, from plant hire to drainage and waste, and social housing to food service.

"I founded BigChange to revolutionize mobile workforce management and bring it into the 21^st century," Port said. "Our platform eliminates paperwork, dramatically cuts carbon, creates efficiency, promotes safer driving and means that engineers are spending less time on the roads or filling out forms and more time completing jobs. We are incredibly excited to partner with Great Hill and leverage their successful track-record scaling vertical and enterprise software companies both in the UK and overseas."

A tranche of this investment will be put toward innovation and product development as the company expands into new territories and drives additional growth within the UK to maintain its trajectory across large, valuable end markets such as the U.S., continental Europe and Asia Pacific.

"Unlike niche players that focus on smaller customers and specific sub-verticals, Martin and his accomplished team have built a flexible, all-in-one platform for field service professionals and operators," said Drew Loucks, a partner at Great Hill Partners. "BigChange's technology is differentiated not only by its ability to serve commercial and residential clients of nearly any scale or vertical, but also by its award-winning product development and customer service capabilities."

BigChange has experienced 50% average year-over-year revenue growth since inception. In 2020, BigChange was recognized for its outstanding contribution to innovation when it was awarded the prestigious Queen's Award for Enterprise, one of the highest official honors for companies in the UK. It has also received a two-star rating in the Sunday Times' "Best Companies To Work For" ranking, alongside top UK employers.