The next step

No good company rests on its laurels. That’s why the team at Brian Kyles management has been studying to make sure they are taking advantage of growth opportunities. What the family has learned about the business is that there is opportunity to grow commercial maintenance – and to expand its fertilization services.

Brian-Kyles has separate commercial and residential maintenance crews that hone in their client bases’ priorities. “We realized that because these clients have different needs, we needed a culture in place that better catered to those clients,” says director of commercial maintenance Kyle Maurer of separating the commercial maintenance division.

The firm will focus on capturing business from large property management companies, homeowners associations and government contracts like schools and parks.

Meanwhile, Brian-Kyles just relocated its Avon office to its Lorain operations facility. Having the entire staff under one roof will strengthen the firm and create efficiencies. “We can meet clients at our facility, hold open houses and really showcase our work,” Maurer says.