Emory Oak Partners
Cerv Property Solutions, a new property services provider across the residential and commercial services sector, has announced its launch.
Headquartered in Austin, Texas, Cerv is the flagship services brand of Emory Oak Partners and will be led by industry veteran Kade Thomas as founder and CEO.
It offers six core services to customers, including landscaping, pool care, janitorial, pest control, exterior (window washing, power washing, and gutter cleaning), and waste services. Cerv is the unification of six companies Emory Oak has been operating for over five years. Cerv is pairing proprietary data with a digital app and actively exploring AI technology to reach new clients. The business is operational in 14 cities and nine states.
“The residential and commercial services sector has been the sole focus of my entire career," Thomas says. "I’m a true advocate for the industry, but I will be the first to admit that it has gaping areas for improvement. Currently, property owners are left juggling a mix of unbranded vendors with shaky customer service and outdated processes. You don’t see that kind of delivery across other sectors like banking, law, or accounting, so why should residential and commercial services get away with it?
“Cerv is the better way," Thomas adds. "We’ve unified six service lines – all of which are already existing, successful providers that have been delivering quality services for years – under one brand, blending smart technology with a white-glove customer experience. We’ve taken everything we love about the industry and combined it with a modern approach – and I couldn’t be prouder of the outcome. Our mission is simple: redefine property care by raising the standard across the sector. This industry has needed a shakeup for years, and at Cerv, we’re here to deliver it.”