The Harvest Group has expanded its Account Manager Online Training Course (AMTC), which includes new modules, a downloadable guidebook and dozens of ready to use tools.
The comprehensive AMTC is the culmination of the collective hands-on experience of the Harvester team, individuals who were all account managers and spent years growing their own businesses as well as working with landscape companies of all sizes across the country.
The comprehensive online video course offers tips and tactics to establish effective and successful account managers. The course also includes real-world examples with quiz questions after every lesson to help, learn and test their knowledge.
The course includes 12 training modules with more than 160 video lessons totaling 18 hours of valuable content. Modules include:
- Module 1 – Selling enhancements
- Module 2 – Pricing and estimating enhancement jobs
- Module 3 – Building and sustaining customer relationships
- Module 4 – Retaining and renewing client contracts
- Module 5 – Time management
- Module 6 – Client conflict resolution
- Module 7 – Quality counts
- Module 8 – Conducting successful walk throughs
- Module 9 – Success behaviors
- Module 10 – Job exits and turnover
- Module 11 – New job startups
- Module 12 – Selling jobs to existing customers
The expanded course includes new modules, a downloadable guidebook and dozens of ready to use tools.
The Account Manager Training Course is available for $895 and can be ordered here.