WorkWave launches new Route Manager interface

Previously users would have to toggle between two separate interfaces to manage and plan routes, while also aiming to gain transparency into field operations through GPS tracking. With the new interface that combines both types of solutions into one view, customers can now experience a more seamless workflow while gaining real-time insights to help better inform business decisions.

The new interface allows users to:

?       Gain real-time insight on-demand with Navigo: Navigo is WorkWave Route Manager’s new menu tool that holds all information in one place, on one screen, and allows users to replan as they see fit.

?       Experience a more seamless workflow: Users can now move around with ease without having to jump into separate programs or use several windows. With GPS tracking now right within the map view, access to live information is even more integrated. Users can even extract the map and drag to a second screen to make better use of the interface’s real estate while working across multiple screens.

?       Customizable views: Not only are customers empowered with the ability to drag-and-drop orders or make last minute changes, but users can also create a personal view to easily manage daily deliveries— including the ability to show, hide and reduce orders or routes from view, as well as color-code specific regions.

“The new unified user interface empowers our routing customers to develop optimal route plans based on GPS data in one, easy-to-use view,” said Marne Martin, CEO of WorkWave and president of IFS’s service management business unit. “The new interface enables our customers to meet and exceed their customers’ needs with powerful precision and control while offering up increased flexibility.”

New functionality has been included in the release, such as notifications to end customers, where users can decide when to trigger automated notifications to their customers about arrival times. It also offers the ability to track the last portion of the delivery service on a live map.

Users can also look forward to some additional features that will be coming soon, such as the ability for drivers to mark the start and end of the route and track their breaks, in order to keep track of their working hours and provide even more detailed execution data, as well as role-based account access that can help share views, add more security, and make it easy to manage permission settings.

For more information on the new WorkWave Route Manager interface, please visit our website.