COMMERCE CITY, Colo. – In mid-2011 Atlas Copco Service Division for its newly formed Construction Technique business unit is now open.
According to the company, the Construction Service Division is a more focused service organization serving the construction, demolition and road construction industries. The company says this focus will allow Atlas Copco Construction Service to be more responsive, agile and customer-centric.
“We want to be a next-generation service provider, not just a parts provider,” said Matt Cadnum, vice-president of Atlas Copco Construction Technique Service USA. “In fact, we want to be the leader in service in the entire construction industry.”
In addition to a 24-hour tech support hotline and 14 existing Atlas Copco stores from coast to coast, the new division has opened five ISO 18001 certified refurbishment and service centers located in Santa Ana, Calif.; LaPorte, Texas; Independence, Ohio; Covington, Ga. and a satellite hydraulic attachment shop in San Antonio. All offer refurbishment, repair service and field service and are staffed with factory trained technicians.
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