Lowe’s rolls out new shopping experience for ‘pro’ customers

MOORESVILLE, N.C. –  Lowe’s announced  a new, tailored store shopping experience created specifically to help professionals get what they need more efficiently—saving both time and money. 

The updated Pro shopping experience is now being rolled out nationwide and includes an array of new offerings, including:  

• The Pro Zone, a dedicated area near the Pro entrance with products for grab-and-go convenience, featuring popular Pro items, specially selected and newly released products and value packs.  
• Pro Trailer Parking, which features extended trailer parking spots.  
• Free Phone Charging Stations located at the Pro Desk.  
• Convenience Rack with several never-before-sold items such as pain relievers, personal care items such as sun and hand care, and more.  
• Dedicated Pro Checkout staffed with a team of sales, cashier and loading associates—that will continue to expand—to help get Pros in and out quicker.  
• Flexible Credit Options that can save Pros 5% off every day on eligible purchases plus Lowe’s For Pros Loyalty Members can get 0% interest for 60 days when using their Lowe's Business Advantage or extended terms when using their Lowe's Commercial Account.  
  

In addition to these upgrades, Lowe’s introduced new technology to help associates improve their relationship with Pro customers.

“We want to make sure any time spent away from the jobsite is efficient and productive for the Pro customer, especially small- to mid-size companies. We’ve enhanced our shopping experience, bringing in new products and services that help add value to each trip Pros take and cut down on the number of stops they make throughout the day,” said Fred Stokes, senior vice president of Pro Sales and Services for Lowe's. “The new offerings are the latest way we are showing our commitment to better serving Pro customers and making their stops at Lowe’s even easier.”  

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