Pointserve, a provider of economic resource optimization (ERO), announced that Scotts LawnService, a subsidiary of the Scotts Miracle-Gro Company, has selected Pointserve to optimize its service delivery. Pointserve applies advanced model-based artificial intelligence to evaluate the economic impact of planning, aligning, promising and delivering service in various ways with a focus on maximizing business performance.
“We are excited to help a very well run company continue to improve efficiency and customer satisfaction, while simultaneously lowering costs and carbon emissions.” said Ed Powell, chairman and CEO of Pointserve. “In similar companies, we have been able to reduce vehicle mileage, drive time, and fuel utilization by tremendous amounts. At the same time, we reduce the CO2 emissions by almost a metric ton of CO2 per vehicle per month.”
James Schiefferle, Scotts LawnService’s v.p. finance & IT, commented “We are looking forwarding to working with Pointserve, and are expecting considerable efficiency gains. This optimization will help us to control our costs and serve our customers better, which is our top priority at Scotts.”
“Pointserve’s ‘Operational Simulation & Analysis process made us take a hard look at how our branches are delivering our service and the disparity of that service from branch to branch,” said Mark Ochs, operations director, Scotts LawnService. We are enthusiastic about bringing every branch up to record levels of quality service.”
For more information, visit www.pointserve.com.