Segway Navimow launches Online to Offline ordering service

Segway Navimow has introduced a new Online to Offline (O2O) service for its X3 Series robotic mowers. This offering allows customers to order their mower online and conveniently pick it up in person from a nearby authorized retailer.

Customers can now complete a purchase on the Segway Navimow website and collect their mower locally. Participating dealers also provide in-person demos, usage tips and expert advice.

“Robotic lawn mowers are still a new concept for many American homeowners, so we’re focused on making the purchase experience seamless and reliable,” says Wayne Kreifels, general manager of Segway Navimow North America. “By offering the convenience of online shopping alongside trusted offline support, we’re giving customers the confidence to adopt this transformative technology. At the same time, we’re empowering our regional retail partners with traffic-driving initiatives and marketing support to help them scale their business. Together, we hope to  accelerate the adoption of robotic mowing across the U.S.”

Once the order is placed online, customers receive confirmation that their mower is ready for local pickup. During checkout, customers can view real-time inventory and are directed to a Segway Navimow dealer that also provides after-sales support and repairs. Customers also have access to 24/7 online assistance.

This news follows the recent launch of the Segway Navimow X3 Series robotic mower, which comes in several options to manage from a 0.5 acres to 2.5 acres of grass, and does not require a perimeter wire. Segway Navimow's EFLS 3.0 system integrates RTK, vSLAM, and VIO (Visual Inertial Odometry) technologies for centimeter-level accuracy when navigating on the lawn. It handles inclines up to 27°(45%), features 10-inch wheels and features ultra-fast charging and a 6-blade anti-clogging disc. Its extended 1,200m²(0.3 acres) runtime per charge makes it ideal for expansive lawns.