New set of eyes

Michael Mould and Tiffany Tucker are somewhat new to the landscaping industry.

The duo assumed controlled of New Visions Lawn & Landscape in June of 2016 when Tiffany’s husband became too busy with his construction job to dedicate the time to focus on it.

So Mould and Tucker decided to assume ownership of it, but at the time, the company had more debt and costs than revenue. The duo was able to get the financial sheet in the black, and while doing so, realized there is plenty of work to be had in their area of Panama City, Florida.

"Though it may be young our business is growing fast,” Mould wrote in his Turnaround Tour application. “To really move forward and grow out of the adolescent phase of our existence, I feel that it is imperative that I start working on the business instead of in the business.”

Not only is Mould co-owner with Tucker and working in the field, while also serving as the main salesperson, he’s also enrolled in college part-time taking classes in business administration.  Tucker is co-owner and vice president and handles all the back office duties.

Together, they were able to make about $413,433 in 2017 revenue, but they don’t really know how they got there since they don’t have a good grasp of revenue streams, or what the profit margin should be for each stream. In addition, they feel they don’t know how much they should charge per hour.

While they are getting those numbers in order, they’ll also have to find a few more employees since they are ready to have another truck and 3-man crew on the road.

Currently, the company operates out of Tucker’s home, but in 2 years they’d like to build their own office. 

The Harvesters’ first impression: Tucker and Mould have a good working relationship with each having a solid grasp of their goals. Mould is wearing too many hats right now and delegating some responsibilities will also him to focus on sales. They have a good relationship with their employees, but need written vision, mission and core values to direct both the employees and themselves. They need to begin a weekly safety program, clean trucks and add safety equipment to improve morale and develop a better brand identity.