Priceless work

Tiffany Tucker and Michael Mould were operating at a record-breaking pace when Hurricane Michael hit Panama City, Florida, putting a halt to the jobs New Visions was working on. For-profit work turned to helping neighbors, friends and family clear debris. 

“It was more or less checking on the elderly and widowed and just making sure everyone was OK,” Mould says. “Then, after that, just finding what type of service they need so we can assist them in that.”

As of late October, Tucker says operations are getting back to normal, and the company is on pace to close 2018 around $900,000. 

A big win for the company in 2018 was finding a property manager for the maintenance side of the division, allowing Mould more time to sell instead of working in the field. He also implemented a quality control system to grade projects, since the high number of jobs the company performed meant some work didn’t live up to Mould’s expectations. 

“Every aspect of doing business has changed,” Mould says. “We knew we were doing OK last year but we just didn't know how and where it was coming from. We couldn't put our finger on it. So being able to break it all down and start over and put in the work in the beginning is as far as building the structure – becoming a business instead of just people offering the service and knowing the business – you can't put a price on that.”

Mould and Tucker would like to hit $1.5 million by the end of 2019 and possibly add chemical lawn care.